User Agreement

Check Our User Agreement

Your Trip Mate Ltd. (Herein referred at ‘YTM’) as the total service provider in the arena of tourism sector is bound to some rules, terms and conditions.

Agreement Between

Your Trip Mate will be an Online Travel Facilitator for local and international travel and holiday, and it can accessed through Web, mobile apps and USSD/SMS from a direct and franchise sales channel. As the platform of services is available through the website of; an agreement is set forth between the user.php/visitor/customer and this site. The parties of this site are deemed to be incorporated under the terms and conditions as specified in this site for the persuasion and continuation of the service. Additionally, YTM is contracted with some other parties involved for the air tickets, MICE, bus, rail, holiday packages etc. the user.php is supposed to be agreed and accepted the terms and conditions of and will be excepted from any other terms of service from any other site in the case of conflict between.

Payment Method

Cash: We prefer our customer to transact directly and only acceptable method of transaction currently is cash for any kind of payment. We would transact in a valid commercial passage through invoice. Any kind of refund applicable thereby would also be made in cash.

Fares and Prices

YTM reserves the right to charge transaction fees based on certain completed transactions using the YTM Services. YTM further reserves the right to alter any and all fees regarding usage of any services and surrounding transactions from time to time, without notice. The User is supposed to be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the YTM Services.

Booking, Cancellation and Amendment Charges

YTM has own customer relations center for the highest convention of the customer and it serves customer on the facilitation of his/her journey in most possible way. If any customer wants any change in his travel, s/he must contact the service center as addressed and we would try our best for the maximum facilitation that can be applied on our best. There will be no service charge applicable for such modification of facilitation and we would price the customer as on regular pricing basis. However after issuing air-ticket, if theres any changes requested by customer, the airline change fee will be applicable.

Privacy Policy

Please read the privacy policy of the and make ensure you have read, agreed and perceived them. At any kind of opaqueness or embarrassment or any such uneasiness; please contact +88 02 808 1086 or e-mail us on:

Limitation of Liability and Disclaimer

The website contents and all available information, materials, services therein are provided on the basis of availability. YTM does not have any representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, products (including software) or services included on or otherwise made available. The visitor must be individually conscious about the completeness, accuracy, reliability, suitability or availability with respect to the information and contents demonstrated for the sole purpose of commercial correspondence. As a booking agent, it is limited to its service offered and is not bound to any activities of the third parties involved. It does not warrants complete security and safety of the places of itinerary for the visitors. Any pursuance from this website is at the users own risk. This site and all related services does not warrant explicitly or on implied manner about the direct, indirect, punitive, harmful and consequential damages caused through the usage of the materials. And it does not guarantee any e-mail or any other online service free of viruses thereby. It also does not liable to any credit card fraud or any other loss caused unintentionally or by the negligence of the user. If, beyond the announcement of disclaimer and liability limited, YTM is found to be responsible for any loss, or damages it will pay up to the maximum of total amount received from the User/Customer for providing the service and this will exclude any cancellation, refund or any other charges, as applicable thereby. And, due to the periodic changes of information/requirement/document, YTM does not provide any confirmation, guarantee or representation, express or implied, that the information contained or referenced herein is completely accurate or final.


Your Trip Mate LTD. Controls and reserves all right to this site and is not responsible for content operated and controlled other than All the contents and the materials in this website is the sole property of Your Trip Mate Ltd. and this site reserves the right according to the Bangladesh Copyright law applicable thereby.

Applicable Law

In this website, the visitor must agree to abide by the copyright law of Bangladesh and any other laws and jurisdictions applicable in the perspective of using, and pursing the materials reserved in this website. Any conflict and dispute that may arise regarding the terms of condition is applied under the law of Government Republic of Bangladesh. Thank you for visiting!

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